Contact
Got a question, a problem with a purchase or a bug to report? Write to us.
Support, purchases, reporting abuse, ban appeals and personal data requests.
Discord: https://fanaticmc.com/discord
Purchases and payments
Payments are handled by Tebex. If the problem is with the payment itself, such as a double charge or a refund, contact Tebex support through the link in your purchase confirmation email.
If an item you bought didn't show up in game, write to us with your username and the transaction ID (it starts with "tbx-").
Reporting bugs
Tell us what happened and what you were doing before. Include your Fanatic Client and Minecraft versions, and if the game closed, attach the crash report.
Microsoft account and Minecraft
Fanatic Client is not affiliated with Mojang or Microsoft. For help with your Microsoft account or buying the game, contact Minecraft support: https://help.minecraft.net.
Provider details
- CodeFanatics Sp. z o.o.
- Litwinki 21, 13-100 Nidzica
- NIP: 9840216706, REGON: 525516131
- [email protected]